Question 1

How to Use Regios Discounts

Accepted Answer

Welcome to Regios Discounts!

Click the thumbnail below to watch a welcome video from our founder:

Read the articles linked below to learn how to use our app:

Need help?

If you need help, click the chat icon at the bottom right of the page to get in touch with us.

Have any feedback for us?

As a small business, your feedback is crucial to us. Please leave a review on the Shopify App Store.

Question 2

Supported Themes

Accepted Answer

Because every Shopify theme is different, our "discounted price on product page" (DOPP) feature only has dedicated integrations with a limited number of themes out of the box.

Other themes can still be used, with some additional setup.

This article will explain how to make sure you can display discounted prices on product pages in any theme, and ideally support collection pages as well.

Which themes are supported out of the box?

Dawn (and any theme based on it, we have a list below)
Horizon (and any theme based on it, we have a list below)
Certain themes by Archetype Themes (list below)
Certain themes by Clean Canvas Ltd (list below)
Certain themes by FOXECOM (list below)
Certain themes by Maestrooo (list below)
Certain themes by Pixel Union (list below)
Certain themes by Presidio Creative (list below)
Certain themes by RoarTheme (list below)
Certain themes by Safe As Milk (list below)
Certain themes by Switch (list below)
Certain themes by UTD (list below)
Certain themes by We Are Underground LLC (list below)

Which themes are based on Dawn?

Colorblock
Craft
Crave
Dawn
Origin
Publisher
Refresh
Ride
Rise
Sense
Spotlight
Studio
Taste
Trade

Which themes are based on Horizon?

Atelier
Dwell
Fabric
Heritage
Pitch
Ritual
Savor
Tinker
Vessel

Support for themes created by Archetype Themes

Our app is known to work with the following themes created by Archetype themes:

Expanse
Impulse
Motion

Question 3

How to Display Discounts on Product Pages

Accepted Answer

Click the thumbnail above to watch a video of our founder demonstrating how to set up this feature.

You can improve customer experience by displaying discounted prices on product pages, collection pages, and the home page. This will reduce confusion and compel your customers to add more products to their cart.

The new version of our "discount on product page" (DOPP) feature is an easy way to achieve this:

It supports all features of the cart/checkout discounts
It automatically synchronizes with the cart/checkout discounts, so a few seconds after you save your discounts, they will apply on product and collection pages
It supports several themes out-of-the-box, and can work on any Online Store 2.0 themes, with a few tweaks.

Where to find these settings

Image of "Add to theme" link in sidebar

When you look at the app sidebar in your Shopify admin dashboard, click the "Add to theme" link. That will take you to a page that guides you through the setup for this feature.

Screenshot of theme selector + setup guide

Checklist

Make sure your theme is supported
Add discount embed (required)
Add to product page
Add to collection page

Question 4

Frequently Asked Questions

Accepted Answer

Welcome to Regios Automatic Discounts. Here are answers to the most common questions we receive.

We encourage you to use CTRL+F (or Command+F) to search this page.

Help! My discounts don't work.

Please read our Troubleshooting Regios Automatic Discounts article to solve your problem.

How can I combine/stack my discount with other discounts?

A screenshot of the "Combinations" options

You can use the "Combinations" options on the discount settings page to set your discount up to combine with other discounts.

When combining with other discounts, our app follows the same rules and limitations as Shopify's built-in discounts.

Please read this article to understand what's possible: Discount Combinations

Can I use one discount code for 2 types of discount (for example, amount off products and shipping with a single code).

No. Due to Shopify limitations, you cannot use a single discount code to apply multiple types of discounts.

For more information, read our article about this topic.

Can I limit a discount to one use per customer?

Please read this article: [Applying Discounts Once Per Customer](/en/article/applying-discounts-once-

Question 5

About the Advanced Logic Builder

Accepted Answer

Our advanced logic builder allows you to set complex logic and conditions for your discounts. Like Shopify Flow, it is a flowchart builder that lets you chain together conditions and actions.

Click the thumbnail above to watch our founder demonstrate how to set up a discount using the logic builder.

Examples

We know this is a lot of information. You probably want to get started right away!

To make setup easier for you, we've put together examples of possible discounts you might want to build.

Check out this article, which contains video and text tutorials of how to create common logic builder setups, such as:

First time customer discounts
Tiered/loyalty discounts

Available Logic Steps

The advanced logic builder is a flowchart consisting of "steps," which are chained together. The following sections will explain each available step in depth.

Discount type

Screenshot of a "Discount type" step

This is always the first step in the flowchart. You must press the "Then" button to define what happens at the start of your logic flow.

You can choose from either:

A "Check if" step
Or, an "Apply discount" step

Check If

![Screenshot of

Question 6

Troubleshooting Regios Discounts

Accepted Answer

We're sorry you're experiencing problems with our app. In this article, we've outlined how to handle the most common problems users face with our app.

We encourage you to use CTRL+F (or Command+F) to search this page.

Troubleshooting discounts on product pages

If you're using the "Product page discount" app block/"Discounts embed" app embed:

Consult this article for help.

If you're using the "Discounted price" app block:

The easiest way to troubleshoot - use the "Test discounts" page

We have created a "Test discounts" page in our app, that lets you:

Preview how discounts will apply with different items in the cart, different customers, etc.
Troubleshoot why your discount isn't applying as expected, with plain English feedback.

Using this page, you might be able to immediately solve your problem. Check out this tutorial to learn how to use it.

If you'd

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